OUR PROCESS

The first step is to complete the inquiry form. The complimentary consultation allows us to sit down via Zoom or phone. This is our opportunity to get to know each other. It is super important that I get to know you, but most importantly get to know your vision for your travel experience. I’m also here to answer any questions you may have. A consultation via phone or Zoom is REQUIRED to ensure that we are a good fit working together. We also will discuss the investment cost to work with us based on your vision. 

Following our complimentary consultation, and your desire to move forward with the design process, we will follow up with the invoice and a client agreement. Upon receipt of payment and the client agreement, I will start working with the vast network of travel suppliers to design a truly customized proposal for you. 

We will take your vision and design proposals for your review. This step takes up to 7 business days. We will deliver the proposals via email. 

Upon your confirmation of the finalized proposal, we will collect any additional information to move forward with booking all the components of your travel experience. We will also collect the deposit and inform you of payment deadlines, in which final payment is usually due anywhere from 90–30 days before the start of your trip. 

Once you are confirmed, you will have access to our customized client portal, where you can access your booking and all vacation details right from your computer or smartphone. You can also send me messages, make payments on your own accord, and experience a seamless touchpoint to all of your travel details. You will also be invited to our private Melanated Adventurz Facebook group, where you can connect with other travelers as you share in the excitement of your upcoming travels.

Discuss our Commission and Incentive Program.  Whether you are a private group, retirement community or youth center, M.A. has an exciting commission program with free travel for the group leaders for groups of 20 or more.  Commissions will be determined, based on the package and assistance needed for your group.  

During this phase, we will make suggestions to enhance your travel experience, such as adding excursions, experiences, restaurant reservations, spa appointments, private events, etc. 

Two weeks prior to your trip start, you will receive via mail your exclusive travel documents that detail all of your travel arrangements. You will also receive a digital copy as well, where you can access it while on the go.

Depending on your needs throughout your trip, M.A. can provide group hosts to travel with your group of 20 guests.  When we travel with your group, we take care of ALL OF THE DETAILS allowing you to relax and enjoy the trip. Once you’re back home, we love to chat via phone or Zoom about your experience and love to know where you plan on going next.